Flexible Approach
Customized approaches
to collection tailored to your specific needs. This firm is not here to burn
bridges between our client and their customers in any way. If we are to keep
the debtor as a customer, we can go in and arbitrate the account. If for any
reason you have to pursue the debtor into litigation, we can make
recommendations on what attorneys have the ability to pursue the account into
litigation for your company. We can provide audit or friend of the boss prompts
to your slow paying clients who you want to retain while collecting your
overdue balance.
Exceptional Recovery
Accounts placed
with our recovery professionals, when turned over in a timely manner, have a
Seventy-five to Eighty five percent recovery rate. This is the rule, not the
exception.
Client Services Department
Client Services has been in development for many years. With the growing number of satisfied clients, Kramer, Fox & Associates, Inc has continued building a separate class of Customer Service Representatives.
Each client is assigned to a Client Services Representative who will keep in constant communications with each client. Each client will receive acknowledgements, status reports, letters of closure, and verbal status updates as necessary.